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FAQ

Questions About Renting a
Travel Trailer From Us

The questions we answer on the phone every day, written down in the order a rental runs: getting the trailer, delivery day, living in it, service during the stay, crews on job sites, and the paperwork. If yours is not here, call us and ask it.

Request a trailerSame-day quotes

Getting a trailer

How do I request a travel trailer?

Use the request form. It asks when you need it, which size, any extras, where the trailer is going, who it is for, and how to reach you. A rep calls you back, confirms the site and the size, and sends a written quote. Same-day quotes.

Open the request form

Do you deliver where I live?

We deliver, set up, and service trailers nationwide, and have since 2004. Put the address in the request form and we confirm the site with you on the call.

What sizes do you offer?

Six sizes, from a one-bedroom couples layout that sleeps two to three up to bunkhouse floor plans that sleep eight to ten, plus two layouts built for job sites. Each one is written up with its photos and example floor plan on the sizes page.

See the six sizes

Do I get to choose the exact trailer?

You choose the size. A size covers more than one trailer, so the floor plan you see is an example layout, and the rep confirms the actual unit with you on the callback, the way a rental counter does.

Can I put a trailer on my property while my house is rebuilt?

Usually, with permission from your city or county, and from your HOA if you have one. It is commonly approved as a temporary use tied to the building permit for the house. Once you have the go-ahead, we deliver, set up, and connect the trailer and service it for the whole stay.

A trailer on your property while you rebuild

Can someone else arrange the trailer for me?

Yes. Adjusters, temporary housing providers, contractors, employers, and agencies arrange trailers for other people every day. The request form asks whether it is for you or for someone else, and who you are, so the paperwork goes to the right desk.

Delivery day

What do I need to have ready before the trailer arrives?

A route in that clears gates, branches, and tight corners, ground that is firm and close to level, and a sense of where the water, sewer, and power are. We go over all of it with you on the call, and our Help Center has a walkthrough of what to expect once the trailer is on its way.

What to expect when your trailer is on its way

Do I need to be there for delivery?

We plan for you, or someone you name, to be there. The driver walks the site with you before anything is unhitched, and the trailer is opened up and checked with you before the driver leaves.

What does setup include?

The trailer is positioned, leveled, and blocked so it sits solid. The slides go out, the stairs go down, and the unit is opened and checked. Water, sewer, and power are connected by licensed, insured contractors from our preferred vendor network.

Delivery and setup, explained

Do I have to hire an electrician or a plumber?

No. The utility connections are completed by licensed, insured contractors from our preferred vendor network as part of the setup. You do not have to find anyone or do any of it yourself.

Living in it

What do I need to bring?

Clothes and personal things. Every trailer has real beds, a kitchen with a full fridge, stove, and microwave, a bathroom, heat, and air conditioning, and it is furnished. For linens, cookware, dishes, and the small appliances, a Temporary Housewares package can arrive with the trailer.

What comes with the trailer, and what you bring

Temporary Housewares

Can I do laundry in the trailer?

A stackable washer and dryer is one of the extras in the request form. Say yes there and the rep sets it up with the trailer.

How does the toilet work?

Like a house toilet from where you sit. Underneath, it drains to a holding tank that has to be emptied and treated the right way. Our Help Center article on toilet and black tank care covers the few habits that keep it trouble free.

Toilet and black tank care

What happens in freezing weather?

Trailers live through winter with freeze protection in place, and scheduled service visits continue through the season. Our Help Center article on winter care walks through what to do when the temperature drops.

Winter care and freeze protection

Can my pets come?

The request form asks who is moving in, pets included, so the size we quote fits everyone. The dog does not have to sit out the stay at a kennel.

Service during the stay

What are scheduled service visits?

Visits our crew makes on a schedule set when the trailer is delivered, to check and service the unit while you are living in it. The first one goes on the calendar before the driver pulls away.

Something is not working. Who do I contact?

Open a service request on the Support page or call (214) 493-1515. You get a ticket number, and you can check the status of the ticket any time.

Open a service request

Can I move or tow the trailer myself?

No. Our drivers move our trailers, and a move changes the leveling, the blocking, and the utility connections. If the trailer needs to be somewhere else, call us and we work out the move.

Crews and job sites

Can you put a trailer on a job site?

Yes. We deliver to the site, or as close as the ground allows, and set up and connect the same way we do in a driveway. Construction, utility, pipeline, and storm-response crews all live in ours.

Crew housing

Which sizes are for crews?

Two. The Worksite is a two-bedroom for a superintendent, a foreman, or a small management team, sleeping two to four. The Workforce Bunkhouse sleeps six or more per trailer for the crew itself. Both are on the sizes page.

The Worksite and Workforce Bunkhouse

Can several trailers share one site?

Yes. A full crew takes a cluster, and we build the layout to your head count and the ground available. One point of contact runs the whole placement.

Paperwork and billing

Who can you bill directly?

Insurance carriers, corporations, TPAs, and employers. When the trailer is arranged by one of them, the person living in it is not fronting the cost.

Will I get a written quote?

Yes. The rep confirms the site and the size on the callback and sends a written quote. Same-day quotes.

My trailer is part of an insurance claim. Where do I start?

The claim side is handled by our parent brand, 1st Choice Living, which explains onsite RV housing during a claim. Once the placement is arranged, the trailer, delivery, and service are ours.

Onsite RV housing during an insurance claim

I am an adjuster or carrier. Where is the information for me?

1st Choice Living has a page written for adjusters and carriers that covers the placement process and the paperwork. The trailer side, including sizes and delivery, is what you are reading now.

For adjusters and carriers

Ready to ask the one question that matters?

Tell us when and where you need a trailer. Same-day quotes.